Town of Dobson signs deal with ‘Dudes’


By Terri Flagg - [email protected]



Dobson Town Manager Josh Smith, left, explains how a new software program will increase efficiency with work orders to the board of commissioners at a meeting Thursday. Pictured here are Town Attorney Hugh Campbell and Commissioners Vonda Comer and Robin Testerman.


Terri Flagg | The News

DOBSON — The Dobson Board of Commissioners unanimously approved a proposal to implement an online system for processing work orders at a meeting Thursday.

The name of the software developer, Dude Solutions Inc., drew snickers from the board members present.

“It’s a cool name, I know,” Town Manager Josh Smith. “It’s actually a pretty well-known, reputable company.”

Smith said he expects the program will streamline the town’s ability to make needed repairs, such as potholes, broken street signs or facility maintenance.

“I feel that we can do a bit of a better job completing tasks in a timely manner,” he told the board.

The software uses one interface to process work orders from five departments: police, streets, recreation, water and sewer.

A record of each work order would be established at the time of request and maintained throughout each step involved in the repair, with the ability to print reports.

An option for public input is also available, Smith explained.

“If a citizen sees a pothole they can drop a pin on a map and submit it to us, and we can send someone out to repair it,” he said.

Smith said the contract with Dude Solutions has low risk because there is no multi-year contract requirement and comes with a 60-day trial period.

The town’s total investment was quoted as $3,548.33 in the proposal with a renewal amount of $2,840 from July 1, 2017, to June 30, 2018.

“There is money in the budget for this,” Smith explained, noting that funds budgeted for OpenGov software hadn’t been used, as implementation of that program had been stalled while the General Assembly clarifies their requirement for financial transparency.

With the condition that the contract be vetted by Town Attorney Hugh Campbell, Commissioners John Lawson, Wayne Atkins, Vonda Comer and Robin Testerman and Mayor Ricky Draughn voted to approve the contract. Commissioner Todd Dockery was not present at the July 28 meeting.

Banking services

In another unanimous vote, the board accepted a proposal from Capital Bank for the town’s banking services.

Wells Fargo, which currently handles the town’s account, did not submit an RFP proposal.

“All of their commercial fees are doubling,” Smith said. “It looks like we sent these out at the right time.”

BB&T was the only other institution to submit a proposal.

“Hands down, Capital Bank is a much better proposal for the town,” Smith said, noting that Capital Bank’s proposal included an interest bearing account and significantly lower fees.

Based on analysis of the town’s activity over a 12month period, the town could make close to $3,000 per year with Capital Bank.

The transition to the new bank is expected to take 60 to 90 days.

Other matters addressed by the board included:

• An easement was granted to Duke Energy Carolinas, who will place a power pole behind the town’s water plant on South Prison Camp Road.

• The board approved a request to submit an application for federal funds available to bring sidewalk ramps into compliance with handicap regulations.

“The town has numerous ramps not up to ADA standards,” said Smith, adding that the N.C. Department of Transportation Division 11 will “throw their support,” behind Dobson. “They like what we have going on.”

The grant would provide 80 percent of the funding and require a 20-percent local match.

Ramps on DOT roadways would be paid for by the DOT, leaving the town responsible for only three ramps.

As repairs to those ramps will be funded through Powell Bill funds, “we’re really off the hook altogether,” Smith said.

The grant program prioritizes funding for municipalities with fewer than 5,000 people.

“It may be a long shot but worth it,” Smith said.

• A public hearing regarding the proposed Shelton lot rezoning will be held at the board’s August meeting.

Dobson Town Manager Josh Smith, left, explains how a new software program will increase efficiency with work orders to the board of commissioners at a meeting Thursday. Pictured here are Town Attorney Hugh Campbell and Commissioners Vonda Comer and Robin Testerman.
http://mtairynews.com/wp-content/uploads/2016/07/web1_160729_DobsonMeet-11-1.jpgDobson Town Manager Josh Smith, left, explains how a new software program will increase efficiency with work orders to the board of commissioners at a meeting Thursday. Pictured here are Town Attorney Hugh Campbell and Commissioners Vonda Comer and Robin Testerman. Terri Flagg | The News

By Terri Flagg

[email protected]

Reach Terri Flagg at 415-4734.

Reach Terri Flagg at 415-4734.

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