Northern Hospital of Surry County will be having scheduled maintenance work on its phone system on Friday from 7:30 p.m. until 9 p.m.
This maintenance is the third of its kind in recent weeks due to equipment upgrades with the hospital phone service provider. During these hours all outside phone lines will be unavailable. This downtime will also affect the hospital’s clinic, Northern Pediatrics.
If someone calls the main hospital line, 336-719-7000, the Northern Pediatrics line or any other hospital extension, the line will ring but will not connect.
“The hospital is requesting any non-emergent calls to the hospital be made before 7:30 p.m. or after 9 p.m.,” a hospital spokesperson said. “A special line has been set up to receive emergent calls during this time, the number is 336-583-2796,” she said.
The spokesperson said anyone with a medical emergency should call 911 or visit the emergency room.
“This downtime will not affect internal phone lines and patient care will not be affected,” she said.